Privacy Policy

Vectra Publishing Group ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Information you give us — your name, email address, phone number, and any details about your book or project that you submit through our forms.
• Consent records — a record of the consent checkboxes you tick, along with the date and time.
• Technical information — IP address, browser type, device, pages visited, and referring page, collected automatically.

2. How We Use Your Information

• To respond to your enquiry and prepare your quote.
• To deliver and manage the publishing services you engage us for.
• To contact you by phone, email, or SMS about your enquiry or project.
• To send marketing communications where you have consented.
• To improve our website, services, and customer experience.

3. SMS & Text Messaging

If you provide your phone number and consent, we may send you text messages relating to your enquiry and our services. Message and data rates may apply and message frequency varies.

Reply STOP to any message to opt out, or HELP for assistance. Your mobile opt-in information and consent are never sold or shared with third parties for their own marketing purposes.

4. Cookies & Analytics

We use cookies and similar technologies, including Google Tag Manager and Google Analytics, to understand how visitors use our website and to improve it. These tools may collect information such as pages viewed, time on site, and general location.

You can control or block cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

5. How We Share Information

We do not sell your personal information. We share it only with:

• Team members and trusted contractors working on your project, under confidentiality obligations.
• Service providers that help us operate (for example hosting, email, analytics, and payment processing).
• Publishing and distribution platforms where necessary to publish your book on your behalf.
• Authorities, where we are required to do so by law.

6. Data Retention

We keep your information for as long as needed to provide our services and to meet legal, accounting, or reporting obligations. You may ask us to delete your data at any time, subject to those obligations.

7. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Opt out of marketing communications at any time.

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information is collected and the right to opt out of its sale — note that we do not sell personal information. To exercise any right, contact us using the details below.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

12. Contact Us

Vectra Publishing Group
7939 Auburn Blvd, Citrus Heights, CA 95610
Phone: (279) 202-3875
Email: info@vectrapublishinggroup.com

This page is provided for general information and does not constitute legal advice. We recommend having it reviewed by a qualified attorney before publication.